Customer Service

Our customer service team is always ready to assist you, providing professional answers to any questions you may have. Whether it’s order inquiries, payment issues, or product consultations, we respond quickly to ensure a worry-free shopping experience.

Customer Service

We are committed to providing you with efficient and friendly service. You can contact us anytime via live chat, email, or phone, and we will ensure that every issue is resolved promptly, so you can enjoy a smooth shopping experience!

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    Frequently asked questions

    Q1: How to place an order?

    Simply browse our products, select your favorite fruits and snacks, click "Add to Cart," and proceed to the checkout page. Fill in your shipping details and choose a payment method to complete the order.

    Q2: What payment methods are available?

    We support various payment methods, including credit cards, debit cards, and popular online payment platforms, ensuring secure and convenient transactions.

    Q3: Can I modify or cancel my order?

    Once your order is confirmed and payment is completed, our system will process and ship it as soon as possible. If you need to modify or cancel your order, please contact our customer service as soon as possible, and we will do our best to assist.

    Q4: How can I track my order status?

    You can track your order status through the link provided in the confirmation email or on our website to get real-time updates on the shipping progress.

    Q5: How long does it take for my order to be delivered?

    Orders are typically processed and shipped within 24 hours. The delivery time depends on your location and the shipping method selected. We will provide real-time delivery information.